I was frustrated with the HVAC tech’s insistence

About 5 years ago, I worked in a call center, however it was a task that I took after I got laid off and needed something to keep myself and others going.

I was gave a script to refer to when making the cold calls, and at times, the script worked, but there were times that I would have to suppose on my feet, however the aim was to get the right guy on the call and close the deal, but it wasn’t an self-explanatory task to complete, and both of us were contracting company owners, and it was quite hard to get through to them.

But you suppose the saying, if at first you don’t succeed, try again, perhaps, that tactic might be a task for some, but it could come off as a bit pushy, and could ruin a deal. I remember once when my heating and air conditioning worker was trying to get myself and others to purchase an actual heating and air conditioning service plan, and he kept trying to convince myself and others that the plan would be beneficial because it would increase the efficiency of my heating and air conditioning unit, and it would save myself and others some cash. I listened to what he had to say, but when I declined, he decided to push a bit further, but he explained that the service plan could extend the life expectancy on my heating and air conditioning unit, which was perhaps correct, despite the fact that I explained that my unit was new, and I didn’t know it would make sense to subscribe to a plan right now. He then insisted further that in about a year I would need to start replacing certain parts and mentioned how luxurious those repair costs would be. At that point, I was frustrated because he kept pushing the issue. I am not against getting a service plan, in fact, I know they can be quite beneficial, despite the fact that I didn’t love the way the heating and air conditioning tech kept pushing after I said no. All he did was ruin that deal.




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